Procurement FAQ
Prepare a clearer enquiry.
Find the information needed for manufacturer review, with the original parameters kept in context.
Working with CHENDA
Is CHENDA the equipment manufacturer?
CHENDA INDUSTRIAL is an equipment dealer and manufacturer coordination partner. We organize customer requirements and follow up manufacturer clarification and quotations. The product pages name the manufacturer; equipment selection, performance and commercial terms require project-specific confirmation.
Does a turbine or compressor enquiry automatically include a complete plant?
No. Specify the required equipment and package boundary, including the driver, generator, gearbox, controls, condenser and auxiliaries where applicable. The responsible suppliers and contracting parties must confirm the agreed scope; the website does not promise complete-plant EPC delivery.
Can the website confirm price, delivery time or certification?
Price, delivery time and any certification requirements must be checked for the actual project and offered configuration. Include the quantity, destination, schedule, required standards and documents in your enquiry. Applicable performance, documentation, warranty and commercial terms must be stated in the manufacturer response and contract.
Preparing a technical enquiry
What should I provide for a steam turbine enquiry?
Provide the project location and application, required power, stating whether this is electrical output or shaft power, available steam pressure, temperature and flow, exhaust or condenser conditions, and the required supply scope. Include minimum, rated and variable operating cases where known. For a drive turbine, also identify the driven machine and its speed requirements.
What information is needed for a compressor enquiry?
Provide the gas composition, flow with units and reference conditions, inlet and outlet pressures, inlet temperature, operating cases, driver requirements and supply boundary. A catalogue flow or power band alone is insufficient to select a compressor.
What is needed to identify a spare part?
Send the original equipment manufacturer, unit model, part number or drawing reference, quantity and available drawings or photographs. Include dimensions and material requirements where available. A similar appearance does not confirm interchangeability; compatibility needs manufacturer review.
Can I enquire before every technical value is known?
Yes. Send the information already available and identify unknown or provisional values clearly. We can organize the remaining questions for manufacturer clarification. Do not fill gaps by copying unrelated catalogue limits.
Reading parameters and sources
Can I combine maximum values from different catalogue rows?
Each row is a separate catalogue reference. Do not combine a power maximum, steam condition, flow band or speed from different rows into one promised operating point. Send the complete duty for assessment against the applicable arrangement.
How should absolute and gauge pressure be stated?
State the pressure unit and whether the value is absolute or gauge. The source notation MPa.a explicitly identifies absolute pressure. Where the brochure only states MPa, the website retains that notation and does not assume a pressure reference. Ask for clarification before comparing duty values.
Are Nm³/h and m³/h interchangeable?
No. Retain the flow basis and multiplier exactly as stated. The CAV table uses ×10³ Nm³/h, the CC table uses Nm³/h, and the CG table uses m³/h. Provide the reference temperature, pressure and gas conditions needed to compare values; do not convert the catalogue figures without that basis.
What do the manufacturer project references establish?
They show projects or equipment references named in the cited manufacturer brochure. They do not establish CHENDA participation, current operating status, or suitability for a new project. Review the original page and confirm the relevant scope with the manufacturer.
Submitting an enquiry
What happens after I submit in this local preview?
A successful submission saves the enquiry and accepted attachments in the private inbox on this computer and returns a reference number. No email or WhatsApp message is sent. Preparing or downloading a brief does not submit the enquiry. The saved reference does not mean manufacturer review or quotation is complete.